Help Parents Fix PCs From Anywhere: 3 Easy Tools
Your mom is staring at a blue screen, and you can hear the panic in her voice. She’s read you three error messages, and none of them make sense. You wish you…
Remote Tech Support
Helpful remote support tools and tips for adult children and caregivers assisting parents from anywhere.
How to Share Your iPhone Screen on FaceTime & Messages
There’s a peculiar moment when you’re trying to help a family member fix something on their iPhone. You describe the settings menu, they tap something else.…
How to Let a Family Member See Your Screen Safely
Trying to describe a confusing computer error or phone screen over a voice call can be exhausting: “Which button are you looking at? The blue one or the square one?” Screen-sharing allows a trusted family member to view your screen in real time so they can guide you step by step. Safety First: Who Should … Read more